Frequently Asked Questions

    • If price tag is on a twine string, remove before lighting candle

    • Avoid burning for more than 3-4 hours

    • Keep candles aware from non-heat resistant or uneven surfaces

    • After lighting, allow enough time for the hot wax to reach the edges of the container - this will avoid tunneling

    • Do not leave any candle burning unattended

    • Trim the wick to 1/4” before lighting each time in order to keep a smooth burn and clean white candle wax

    • Do not snuff out the flame with a glass lid

    • Glass, lit and heavy candles can be a danger to pets and children

  • Absolutely! Choose from any of our scents for your candle refill.

  • Yes, you can! We’ve had many people come to us with their own pieces and family heirlooms. As long as the vessel passes a 212-degree heat test (that we conduct in-house), we charge per ounce of candle wax for this service.